Support
Questions, a stop that didn't play, or a guide idea? We'd love to hear from you. You can also email us at hello@example.com. We usually reply within two working days.
Quick fixes
- Stories don't start by themselves: allow location access for the app ("While using"), and check that the guide is downloaded.
- A purchase doesn't show: tap "Restore purchases" in Settings.
- Refunds: these are handled by Apple (reportaproblem.apple.com) or Google Play (play.google.com, Order history).